Frequently Asked Questions
Find answers to common questions about shopping, shipping, returns, and more at Common Goods Market.
What is Common Goods Market?
How do I create an account?
Do you ship internationally?
How do I search for products?
How do I add items to my cart?
Can I save items for later?
Do you offer gift wrapping?
How long does shipping take?
How can I track my order?
What if my package is damaged or lost?
Can I change my shipping address after placing an order?
What payment methods do you accept?
Is my payment information secure?
When will I be charged?
Do you offer payment plans or financing?
What is your return policy?
How do I start a return?
How long does it take to process a return?
Can I exchange an item instead of returning it?
How do I update my account information?
I forgot my password. How do I reset it?
Can I have multiple shipping addresses?
Still have questions?
Can't find what you're looking for? Our customer service team is here to help!
Email Support
support@commongoodsmarket.com
Response within 24 hours
Phone Support
1-800-COMMON-GOODS
Mon-Fri 8AM-6PM EST